Privacy Policy

Privacy Policy

Introduction

Welcome to https://on-the-border-natural-tortilla-chips.chicagotortillachips.com (hereinafter referred to as “On The Border Natural Tortilla Chips,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website at https://on-the-border-natural-tortilla-chips.chicagotortillachips.com.
  2. All associated mobile and desktop applications.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy governs various user interactions, including:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this policy.
  3. Subscribing to or receiving communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and email addresses.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: This may include bank account details or investment portfolios if you choose to utilize our financial services.
  4. Purchase Information: Records of products or services bought through our platform, including quantities, transaction dates, and itemized costs.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, mobile device IDs, and advertising IDs for delivering personalized content and analytics.
  6. Location Data: Information about your physical location when you interact with our apps or visit our websites.
  7. Feedback and Reviews: Comments, reviews, and ratings you provide to help us improve our products and services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms (e.g., name, profile picture, posts).
  9. Product Information: Details about the products you browse or purchase, including preferences and customization choices.

We gather this data through various means, such as user input forms, surveys, order processes, analytics tools, and automated technologies like cookies. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our site, such as secure login and navigation.
  2. Preference Cookies: They remember user preferences for a personalized browsing experience.
  3. Analytics Cookies: Used to collect anonymous data about how visitors interact with our site, helping us improve performance.

Users can manage non-essential cookies through our built-in Cookie Manager or adjust browser settings accordingly.

Retention and Deletion

We retain personal data for as long as necessary, considering legal obligations, tax/accounting requirements, and legitimate business interests. Once the purpose for which data was collected is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

On The Border Natural Tortilla Chips implements robust security measures to safeguard personal data:

  1. We engage secure third-party processing providers to handle sensitive transactions.
  2. Our website employs encryption protocols (HTTPS) to protect data transmission.
  3. Access to your information is restricted to authorized personnel only.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access, rectification, or erasure of your information.
  2. Right to restrict processing, request portability of data, or object to certain uses.
  3. Non-discrimination and appeal/complaint filing mechanisms.

To exercise these rights or for data-related queries, please contact our privacy team at contact@on-the-border-natural-tortilla-chips.chicagotortillachips.com or through written correspondence to our registered address.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to our privacy team at:

Email: contact@on-the-border-natural-tortilla-chips.chicagotortillachips.com

Mail: [On The Border Natural Tortilla Chips Privacy Team, [Street Address], [City, State, Zip Code]]